Terms and Conditions
1. Agreement to Terms
By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order. We reserve the right to modify these terms at any time without prior notice.
2. Order Acceptance
All orders are subject to acceptance and product availability. We will confirm acceptance by sending you an order confirmation email. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.
3. Pricing and Payment
Prices are displayed in the selected currency and include applicable taxes. We reserve the right to correct pricing errors at any time. Payment must be completed in full before orders are processed and shipped.
4. Product Information
We strive to display accurate product information, including descriptions, prices, and availability. However, we cannot guarantee that all information is entirely error-free. We reserve the right to correct any errors and update information at any time.
5. Shipping and Delivery
Shipping costs and delivery times vary depending on the destination and selected shipping method. Please refer to our Shipping Policy for detailed information. Risk of loss or damage to products passes to you upon delivery.
6. Returns and Exchanges
We accept returns within 30 days of delivery for items in their original condition. Sale items and certain products may have different return conditions. Please review our Returns Policy for complete details.
7. Intellectual Property
All content on this website, including designs, text, graphics, and images, is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products purchased through it.
9. Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.
10. Privacy
Your personal information is protected and used in accordance with our Privacy Policy. We do not share your information with third parties without your consent.
11. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, or supply chain disruptions.
12. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us regarding your purchase.
14. Changes to Terms
We may update these Terms and Conditions from time to time. The current version will always be available on our website. Continued use of our services constitutes acceptance of any changes.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact us through the customer service section on our website. We typically respond within 2 business days.
16. Product Availability
All products are subject to availability. If we cannot fulfill your order, we will notify you and refund any payments made for unavailable items.
17. Customs and Import Duties
International customers are responsible for all customs duties, import taxes, and related fees. These charges are not included in the product price or shipping costs.
18. Warranty
All products come with a legal warranty against defects in accordance with applicable consumer protection laws. Please contact us for warranty claims.
19. Gift Cards
Gift cards are valid for 12 months from the date of purchase. They cannot be redeemed for cash or replaced if lost or stolen.
20. Promotional Offers
All promotional offers are subject to specific terms and conditions. Offers cannot be combined unless explicitly stated. We reserve the right to modify or cancel promotions at any time.